Bealls Florida Reviews

Worst experience I have ever had I destroyed card on August 15 after paying balance of $5,17 and today have received 2 calls saying I owe them late fees for August and Sept from some middle east person rude and not proper English.

I ordered a pair of size 4 Sketchers, they sent me a pair of Size 1 Champions.
Instead of immediately issuing a refund, I had to wait until they received my return - which is OPTIONAL when the business messes up, by the way.

Now that they've received it, they did not refund me original shipping!! This has been a month long process to get my money back, and I never did get the correct shoes. SHOP SOMEWHERE ELSE

I recently purchased a suede book bag purse at the store located at 2738 W Hillsborough Ave, Tampa, FL 33614. Less than 3 days later, the zipper broke, unable to be fixed. I was so disappointed because I loved the bag so much. I, of course, didn't save any of the tags as I had no intention of my new bag breaking. I presented to the store to exchange the bag for the same one and the Spanish woman at the front, I believe she was the manager, refused to look up my card, account, or receipt. She wouldn't give me store credit or a non defective bag. She was rude and told the woman who was helping me that she could not give me anything. I was really appalled at this type of customer service working in sales myself for over 20 years. What's the point of having a Bealls account and point system that tracks my purchases if my proof of those purchases cannot be easily accessed? I was so upset by the horrible customer service that I left both the defective bag and the replacement. I liked the bag so much I would have paid for a new one anyways if the woman wasn't so rude. Why would a customer keep the sku number and tag for a bag that was never meant to be returned? Very disappointed in the company and don't plan on returning to the store.

I ordered a pair of sandals that never arrived. When I complained they only sent me a fraction of my money back. Terrible experience. Do not recommend.

NEVER order online. I’m in Texas, ordered an item, was the wrong color. I had to PAY shipping to return it. Not a good business practice and will NEVER shop there again

I was looking for shoes and apparel for my wife online and came across Bealls Florida online store. They are located in Fla. So I couldn't go into their stores, but their site was great! Easy to navigate. And the prices were really good. I even got a pair of shoes for myself I didn't need, because they were so inexpensive. Lol.
They give coupons and their customer service is really good too. I had to call for some info. They were very courteous and helpful. Placed order with no issue. They charge for shipping if you spend spend less than $100. But with shipping charge was still much less than other stores. Say goodbye to kohls, Macy's, and jcpenney!!! Bealls is our new first stop!

I ordered 8 pairs of underwear. It is being shipped in 6 different packages on 6 different days. This is a waste of packaging, delivery men, delivery trucks and not least gas to deliver so many times. My credit card keeps notifying me of duplicate charges as they keep charging me separately although total does add up to original amount. Poor

Ordered a purse and it arrived but not what I wanted. I paid half the price of what I paid for the purse to ship it back! MOST reputable companies will provide a return shipping label! So, I paid to ship it to me…. Not satisfied…. They won't provide a label to ship it back…. So, I paid more to ship it back!, do your research…. I didn't and learned the hard way!

I notice the prices going higher than department stores like Macys. There are a lot of less quality brands that we have to return due to rips.

Bad. Their customer service with online orders is bad. Do not waste your time. They canceled my order and it took me an hour n half to correct it. Nobody in Customer Service Management seemed to care. I will not be doing anymore business with them